TEAM SPOTLIGHT: KATJA DE DECKER

Diego Marquez • December 5, 2023

Katja has been in her current role as Director of Global Client Services at NetExpat since 2015. This is her second journey with NetExpat as she previously worked for the company in 2004. Her initial connection with NetExpat dates back to her early career when she served as a consultant in Brussels. Katja currently oversees a diverse set of responsibilities such as managing global teams, case authorizations, conducting weekly calls, and leading projects related to Partner Support tools. Katja is fluent in Finnish, French, English, with her native language being Finnish.

We appreciate your work with NetExpat over the years!

Could you please provide some insights into your background?

Before rejoining NetExpat, I held key positions at prominent companies, serving as the Relocation Department Director at Helma International and as an Associate Manager in International Operations at BGRS. Through these positions, I gained extensive expertise in managing global mobility and relocation operations, which has contributed to my current leadership role at NetExpat. After freelancing as a consultant for job search and career support programs, I rejoined NetExpat, witnessing the company's substantial growth from its early days in Belgium to its current global presence spanning over 85 countries. Recognizing NetExpat's transformative journey, I eagerly seized the opportunity to take on new responsibilities. With academic credentials in HR management and a wealth of experience in global mobility, my diverse professional background now enhances my current role, combining expertise in mobility, HR, and people management. My experience in managing intercultural teams reflects my passion for collaborating with diverse cultures, emphasizing my commitment to fostering intercultural understanding in the workplace.

How has global mobility evolved over time and do you think that the employee experience has improved since you started? 

   

I’d say that since I began my career, there has been a considerable shift in family dynamics. I've noticed a diverse range of family structures, including same-sex couples and individuals with various backgrounds and profiles. The professional landscape is changing too, with expatriates exploring new sectors and career paths. Expatriation often prompts individuals to reassess priorities, leading to career changes or the pursuit of self-employment. Post-COVID, there's been an increase in portable careers, online businesses, and virtual realities, showcasing a trend toward diverse professional activities. Partner integration is also evolving, with individuals taking breaks or focusing on their careers at different life stages. In terms of global mobility, I've observed a growing emphasis on family well-being, with some companies transitioning to a "care flex" approach. I'm pleased to see companies adapting policies based on feedback, promoting a more holistic and flexible approach to expatriate support. Importantly, the demographic of relocating partners is changing, including more male partners and a broader range of family types, contributing to the continuity of dual careers.

I love seeing different profiles and backgrounds of people. Today, it's not only the female relocating partner accompanying the husband on assignment. We are seeing more male partners, different family types, and more countries that are open for the partner to work. Which really supports the continuity of the dual career.

What I find interesting in our service line is that it's something that really makes a difference. People are very grateful for the work we do and you can see you the meaningful impact that you have in their relocation process. Whether it be helping them find a new career, integrating into a new culture, learning about new country, and to make that time meaningful for them. NetExpat has given me the opportunity to connect with extraordinary personalities all over the world. It’s a very enriching environment. 

We deliver a personalized approach to partner assistance, tailoring our standard process to each individual's unique needs and circumstances. The customization is very important today. I think because each personal profile is so different. We don't tell them what to do, but we help them discover the realities of what’s possible for them to succeed. This understanding allows us to customize the support, select experienced consultants, and reassure partners that they will have a dedicated local expert guiding them through a program designed specifically for their success and happiness in their relocation journey.

Contact us to schedule a call with one of our experts in your region to learn more about best practices in intercultural solutions, partner assistance and talent management. 
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