NETEXPATIVENESS
Courtney Lind • March 11, 2020
In an increasingly digital and hands-off world, where business can feel more transactional than meaningful, we want to bring the focus back to the individuals who are at the heart of the work we do. Relocating employees, their partners and the many employers moving global talent are all valued members of the NetExpat ecosystem.
They’re at the heart of the work we do and we’re constantly considering how to best meet the needs of everyone we serve. The NetExpat team is represented on six continents and we’re fortunate that we can use this diversity to our advantage, pulling new ideas from across the globe.
With a renewed sense of focus in this new decade we’ve put a name to the term that drives us to
best support our clients and leverage the strength of our team: NetExpativeness
This asks how we can…
This model of progressive thinking puts the focus back on the individual. While we continue to develop new technologies that make employee and partner support more valuable than ever before, it’s the individuals who are at the heart of everything we do.
How do our team members incorporate NetExpativeness?
“NetExpat's fast-paced growth is adding more projects, emails, and meetings on everyone’s agenda. How to make sure we stay responsive to our corporate and employee clients? The answer is simple: focus on the client experience and reduce non-added value processes and tasks. By being NetExpateffective, we will spend more time advising clients and supporting relocating families: this is what we are passionate about, let’s not have technology take that away from us!”
-Nathalie Brotchi – EVP Global Operations
“Companies need their mobile employees in their new location, settled and working as quickly as possible. A large part of settling in their new location is understanding the local culture and making sure needs of the relocating partner are also addressed. Having lived and worked internationally I personally understand both those challenges. Therefore by actively listening to their needs, I am able to pair them effectively with the best-suited consultant and suggest the most adequate programs to their situation.”
-Jill Luecht - Senior Manager, Global Client Services
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Sam combines a bilingual, multicultural upbringing with deep global mobility experience. Born in Belgium to a British father and Belgian mother, she began her career in education—later moving into consultancy and, in 2003, into international mobility. At NetExpat since 2009, Sam blends operational excellence with advisory insight, working directly with clients and assignees to design people‑centered solutions. She thrives on building trusted relationships across cultures and supporting family wellbeing, partner careers, and sustainable assignments. Her practical, empathetic approach turns complex mobility challenges into positive outcomes for organizations and the people they move.

For nearly a decade, the Relocating Family Support Survey —developed in partnership between NetExpat and EY—has served as the industry’s most comprehensive benchmark on the experience of relocating partners and families. Since its launch in 2018, the survey has captured insights from more than 4,400 participants worldwide, helping organizations understand the realities facing globally mobile families and the policies that most effectively support them. The 2026 edition builds on this foundation with input from over 340 respondents across 50 countries, offering a timely view into how mobility expectations, workforce demographics, and business priorities continue to evolve.

International relocations are a big adjustment for employees, but they can be an even bigger adjustment for their accompanying spouses or partners. This is especially true if they were a part of a dual income household in their country of origin. While organizations often focus on logistical support for the employee, the success of an international assignment hinges equally on the well-being of the entire family. If a relocating partner struggles to integrate, it can have negative impacts on the partner’s state of mind, the couple’s relationship, the employee’s ability to focus on their new role, and both assignment and organizational objectives.

Anu brings over seven years of experience in Learning & Development and Human Resources, shaping her career around helping people grow, adapt, and thrive. Her early passion for psychometrics, talent management, and capability‑building led her into the HR solutions space, where she deepened her expertise in behavioral insights and learning strategy before stepping into her role as Senior Manager, Advisory Services – India at NetExpat. Today, she supports Indian talent navigating global mobility and intercultural transitions, energized by daily conversations with individuals from around the world and inspired by the continuous learning that comes from working with a truly global team.

When it comes to global talent mobility, agility is crucial to an organization’s long-term strategy and competitiveness. With mounting pressure to deliver seamless employee experiences—while managing cost, compliance, and cultural complexity—the question isn’t just what to outsource, but also what to own and automate to stay relevant and scalable over time. This post explores how companies can align operational choices with their internal capacity, cultural context, and long-term goals. The right balance is unique to each organization’s talent and operational needs.

Des brings over 25 years of global mobility expertise, beginning with guiding people through the life-changing decision of buying and selling homes before moving into relocation in 1990. His passion lies in building impactful, human-centered mobility solutions, shaped by personal relocation experiences and lessons in cultural awareness. At NetExpat, he thrives on the intrapreneurial energy of a global team that feels like a “27-year-old start-up,” inspired daily by colleagues’ talent and dedication. Motivated by the chance to create sustainable solutions that truly make a difference for individuals, families, and organizations, Des envisions mobility evolving into a strategic, end-to-end resource that elevates the human experience.

When organizations support mobile employees during an intercultural assignment, they benefit long after those same individuals repatriate. The trouble is, too many businesses don’t see repatriation as a component of the assignment, which can have negative outcomes for both them and the employees they’ve invested in: Without repatriation support, employees face a myriad of challenges, from reverse culture shock and career uncertainty to feeling diminished. Businesses end up paying the price, from employees being disengaged to losing talent altogether. Both have negative impacts on a company’s ROI.










